Question 1

What is your return and cancellation policy?

Accepted Answer

All services and sales are final and nonrefundable, as many of our items are handmade and custom-made. If your order arrives damaged or incorrect, don’t worry! Email us within 7 days at [EnchantressCreationsShop@gmail.com](mailto:EnchantressCreationsShop@gmail.com), and we’ll make it right.

Question 2

How can I request a custom order?

Accepted Answer

We love creating custom orders just for you! 🌟 Simply email us at [EnchantressCreationsShop@gmail.com](mailto:EnchantressCreationsShop@gmail.com) with your request, and we'll work our magick to bring your vision to life.

Question 3

Are your products made to order?

Accepted Answer

Most of our products are lovingly made to order, ensuring you receive the freshest and highest-quality items. 🌿✨ Please allow a bit of extra time for processing before your order ships. We promise it’s worth the wait!

Question 4

How soon will my order be shipped?

Accepted Answer

Pre-made items are shipped within 48 hours of your purchase. For custom-made items, please allow a bit more time for preparation to ensure you receive the freshest, highest-quality products. 🌿✨ Keep in mind that shipping carriers may experience occasional delays beyond our control.

Question 5

Can I get your products shipped internationally?

Accepted Answer

We currently don't offer international shipping directly through our website, but we’d love to share our magickal products with you! 🌍 If you're outside the USA, email us at [EnchantressCreationsShop@gmail.com](mailto:EnchantressCreationsShop@gmail.com), and we'll personally assist you with your order.

Question 6

Are the stickers weather/water proof

Accepted Answer

All of our stickers are weather & water proof per our vendor. If they are not, we will include that information in the description.

Question 7

Will you have bundles/collections for the stickers?

Accepted Answer

Yes, we will be creating special bundles and collections!

QUESTIONS

Frequently asked questions