Frequently asked

QUESTIONS

What is your return and cancellation policy?

Please note that all services and sales are final and nonrefundable, as many of our items are handmade and made to order. If your order arrives damaged or incorrect, don’t worry! Just email us within 7 days at [EnchantressCreationsShop@gmail.com](mailto:EnchantressCreationsShop@gmail.com), and we’ll make it right.
How can I request a custom order?

We love creating custom orders just for you! 🌟 Simply email us at [EnchantressCreationsShop@gmail.com](mailto:EnchantressCreationsShop@gmail.com) with your request, and we'll work our magick to make it happen.
Are your products made to order?

Most of our products are lovingly made to order, ensuring you receive the freshest and highest-quality items. 🌿✨ Please allow a bit of extra time for processing before your order ships. We promise it’s worth the wait!
When will my items be shipped after purchase?

Pre-made items are shipped within 48 hours of your purchase. For items made to order, please allow a bit more time for preparation to ensure you receive the freshest, highest-quality products. 🌿✨ Keep in mind that shipping carriers may experience occasional delays beyond our control.
Can I get your products shipped internationally?

While we don't offer international shipping directly through our website at the moment, we’d still love to share our magickal products with you! 🌍 If you're outside the USA, email us at [EnchantressCreationsShop@gmail.com](mailto:EnchantressCreationsShop@gmail.com), and we'll personally assist you with your order.
Are the stickers weather/water proof

All of our stickers are weather & water proof per our vendor. If they are not, we will include that information in the description.
Will you have bundles/collections for the stickers?

Yes, we will be creating special bundles and collections!